top of page
FAQ

-
How long does shipping take?It will take about 3-5 business days to process your order. Shipping will take usually 2-3 business days. All shipping is tracked.
-
Can I request a costume not on the website?I am very sorry but I cant order in any more.If you go to the SHOP page, use the filters eg genre, colour and size and it will help you.
-
Can I purchase through the website?Of course! Purchase can be made through the checkout on the website with safe and secure, ssl protected payments. Your information is kept safe only for you to know. When your payment processes your costumes will be sent out to you ASAP!
-
What is the quality of the costumes?Every one of our costumes is quality controlled and made sure to be upheld to our high standards. If costumes are Pre Loved it will be stated in the description.
-
How do I know my costume will fit?You can click the sizing button nest to the add to the cart button or you can scroll to the bottom of the website and click sizing. These sizing charts are for some popular brands we have stocked on our website. Some costumes may have their own sizing so look out for are any sizing charts that might be in the costume listing.
If you have any more questions don't hesitate to send a message through the messaging system in the bottom right!
bottom of page